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Strategic Startup: Beyond Ideation with Jacob White

March 21, 2024


March 21, 2024

4:00 pm


6:00 pm

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The Event: The "Strategic Startup" workshop series is designed to streamline the startup process, featuring a curated lineup of seasoned experts from various industries. These workshops aim to provide practical, in-depth knowledge on specific topics, empowering participants with the tools and insights needed for success.

Workshop Focus: This particular session, led by Jacob White, delves into essential strategies for early-stage startups. Attendees will learn how to effectively lay the groundwork for their ventures, with a comprehensive exploration of the challenges and opportunities that come with starting a business.

About the Speaker:

Jacob White's journey through the realms of Customer Success and Support has equipped him with invaluable insights for fostering business growth. An instrumental figure in CrowdStrike's journey to a successful IPO, Jacob has demonstrated a keen ability to enhance customer experiences and drive substantial revenue growth. His tenure at CrowdStrike saw their Premium Support service reach an impressive $100m ARR within just four years.

Jacob's expertise spans industry best practices, the art of building cohesive remote teams, and achieving lean operational efficiency. His approach is deeply rooted in creating a culture centered around customer satisfaction, ensuring long-term loyalty and sustained business expansion. For those looking to amplify their startup's success or to scale an established business, Jacob offers a wealth of knowledge in transforming customer support into a significant business asset.

Workshop Schedule:

  • Introduction: A brief overview of the Speaker, and a thank you to our sponsors.
  • Workshop Part 1: An interactive session focusing on the foundational aspects of initiating a startup.
  • Q&A/Exercise Session: An opportunity for participants to engage directly with Jacob, asking questions or participating in exercises tailored to apply the session's insights.
  • Workshop Part 2: A continuation of the workshop, diving deeper into strategic approaches for startup development.
  • Final Q&A/Exercises: The workshop concludes with a final round of exercises or a Q&A session, allowing for further exploration of the topics discussed.

Venue: Hosted at SURF Incubator on floor 7 of the Docusign Tower, this event provides a nurturing environment for digital entrepreneurs, offering a space that supports innovation and collaboration.

Join us afterwards for Startup Pitches and Networking.


Surf Incubator café event room

SURF Incubator


999 3rd Ave Ste 700 Seattle, WA 98104


SURF Incubator is a community-supported space for digital entrepreneurs.



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Sponsorship opportunities

Looking to make a difference in the technology industry and support emerging talent? Look no further. As a sponsor, you'll have the opportunity to support our mission of fostering collaboration and innovation in the industry while also gaining exposure to a highly engaged audience. We offer a range of sponsorship levels to fit your needs and budget, with each level offering unique benefits and opportunities for brand visibility. Join us in creating a brighter future for the technology industry today.

Host your event on Leaner Startups

Hosting your event on Leaner Startups can be a great way to reach a highly engaged audience of entrepreneurs, innovators, and startup enthusiasts. Our platform is designed to connect people with the resources, tools, and knowledge they need to succeed in the fast-paced world of startups. By hosting your event on our platform, you can tap into our community and build meaningful connections with like-minded individuals.

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