Strategic Startup: Beyond Ideation with Jacob White

The Event: The "Strategic Startup" workshop series is designed to streamline the startup process, featuring a curated lineup of seasoned experts from various industries. These workshops aim to provide practical, in-depth knowledge on specific topics, empowering participants with the tools and insights needed for success.

Workshop Focus: This particular session, led by Jacob White, delves into essential strategies for early-stage startups. Attendees will learn how to effectively lay the groundwork for their ventures, with a comprehensive exploration of the challenges and opportunities that come with starting a business.

About the Speaker:

Jacob White's journey through the realms of Customer Success and Support has equipped him with invaluable insights for fostering business growth. An instrumental figure in CrowdStrike's journey to a successful IPO, Jacob has demonstrated a keen ability to enhance customer experiences and drive substantial revenue growth. His tenure at CrowdStrike saw their Premium Support service reach an impressive $100m ARR within just four years.

Jacob's expertise spans industry best practices, the art of building cohesive remote teams, and achieving lean operational efficiency. His approach is deeply rooted in creating a culture centered around customer satisfaction, ensuring long-term loyalty and sustained business expansion. For those looking to amplify their startup's success or to scale an established business, Jacob offers a wealth of knowledge in transforming customer support into a significant business asset.

Workshop Schedule:

• Introduction: A brief overview of the Speaker, and a thank you to our sponsors.
• Workshop Part 1: An interactive session focusing on the foundational aspects of initiating a startup.
• Q&A/Exercise Session: An opportunity for participants to engage directly with Jacob, asking questions or participating in exercises tailored to apply the session's insights.
• Workshop Part 2: A continuation of the workshop, diving deeper into strategic approaches for startup development.
• Final Q&A/Exercises: The workshop concludes with a final round of exercises or a Q&A session, allowing for further exploration of the topics discussed.

Venue: Hosted at SURF Incubator on floor 7 of the Docusign Tower, this event provides a nurturing environment for digital entrepreneurs, offering a space that supports innovation and collaboration.

Join us afterwards for Startup Pitches and Networking.